Clear terms for customers, providers, and every booking in between.
These terms describe the core rules for using BeautAI, creating accounts, and handling appointments on the platform.
Last updated: June 25, 2026
Need help?
Our team can help with bookings, provider onboarding, privacy, and account questions.
Using BeautAI
By using BeautAI, you agree to provide accurate information, protect your account credentials, and use the platform lawfully and respectfully.
Bookings and provider services
BeautAI helps facilitate discovery, booking, and communication. The actual beauty services are provided by independent salons or beauty professionals, who remain responsible for service performance, availability, pricing, and local compliance.
Cancellations and changes
Cancellation, confirmation, and rescheduling may depend on the provider's availability and policies. Where shown, those policies apply to the underlying appointment.
Accounts and access
We may suspend or restrict access where we detect misuse, fraud, unlawful activity, or behavior that puts customers, providers, or the platform at risk.
Contact
Questions about these terms can be sent to legal@beautai.de.